Enhanced Technology with Personal Service
Introducing Day Air Interactive Teller Machines (ITMs)
As part of our ongoing commitment to providing a better banking experience, Day Air is excited to offer Interactive Teller Machines (ITMS). These interactive machines offer a robust set of convenient and secure self-service features, as well as, another way to get personalized local service.
What are Interactive Teller Machines (ITMs)?
Interactive Teller Machines, or ITMs, are a leap forward in banking technology. They combine the convenience of an ATM with the personal touch of a live teller, creating an enhanced banking experience for you. With ITMs, you’ll be able to conduct a wide range of transactions and receive expert assistance without needing to enter the branch. Here are some key benefits of ITMs:
- Extended Service Hours
Our ITMs will allow you to perform transactions beyond regular banking hours, including deposits and withdrawals. This means you can bank at your convenience, whether it’s early in the morning or late at night.
- Personalized Assistance
Even though you won’t be interacting face-to-face with a teller, you’ll have access to our dedicated tellers through video chat. They can help you with complex transactions, answer your questions, and provide the assistance you need.
- Faster Transaction Times
ITMs are designed to streamline your banking experience. With their efficient technology, transactions that might have taken longer at the traditional teller window will now be completed more quickly.
- Enhanced Security
Your security is our top priority. Day Air’s ITMs come equipped with advanced security features to ensure that your transactions are safe and protected.
Day Air’s ITMs will provide accessibility benefits for individuals with mobility challenges. The user-friendly interface and video assistance make banking easier for everyone.
ITM transactions available 24/7 for members using their Day Air Debit Card.
- Securely deposit and cash checks*
- Cash withdrawals*
- Loan and credit card payments
- Balance inquiries
- Make transfers between accounts on the same membership
ITM transactions available during business hours with Virtual Teller Assistance.
- Transfers between accounts on different memberships.
- Mortgage Payments
- Talk to a Day Air Member Service Representative
Currently, Day Air ITMs are located in the following Day Air locations:
- Wilmington Pike Drive-Thru
- Wilmington Pike Lobby
- York Commons Lobby
Check back as we add ITMs at more locations, to provide members with even more convenience.
A Bright Future Ahead
We are excited about the positive changes that our Interactive Teller Machines will bring to your banking experience. Day Air is always forward-thinking, and we are sure ITMs will help you to make the most of your time with their ease of use and convenience without sacrificing any of the personal service you’ve come to expect at Day Air.