We improve the lives of Miami Valley residents and their financial world. If you are looking to make a difference, Day Air may be right for you.
Day Air Credit Union is always in search of associates who can contribute to our mission of improving the financial condition of our members. We are looking for service-oriented professionals who thrive in a sales environment. We are committed to providing the best possible climate for the maximum development of our associates. We seek to develop a spirit of teamwork where associates work together to attain our goals.
Day Air Credit Union recognizes the importance of investing in our associates and offers an excellent benefits package, exciting work environment, and commitment to the professional development of our associates.
Employment Benefits
- Credit Union Membership
- Generous Paid Time Off
- Holiday Pay Program
- Competitive Salary
- Incentive Pay Program
- 401(k) Retirement Plan with Employer Match
- Group Health Insurance
- Life Insurance
- Vision Program
- Long Term Disability Program
- Wellness Program
- Training Programs
- Health Savings Accounts
- Dental Plan
- Loan Discounts
Currently Hiring
Commercial Lending Operations Specialist
Day Air Credit Union is seeking qualified candidates for a full-time Commercial Lending Operations Specialist.
The Commercial Lending Operations Specialist position is responsible for commercial loan processing and servicing and various administrative duties in support of the Business Services department. This is a highly leveraged position with both daily task-related responsibility and internal and external customer service responsibility, tapping into technical capability and soft skills.
Responsibilities
Loan Origination Support
- Distributes and tracks incoming leads from Financial Center associates and contact requests.
- Assists lender(s) with obtaining financials to develop loan packages, following up with borrowers when items are missing or incomplete, and confirms receipt once all documents are received.
- Reviews financial packages for completeness and proper organization structure in loan origination system
- Reviews pipeline with Business and Commercial Relationship Managers and Credit Analyst weekly to ensure status of loan and deliverables are in sync.
- Collaborates with third party vendors (title, insurance, appraisal, environmental, and legal) to obtain products and services necessary for loan process and ensure adherence to policy.
- Opens new accounts for loan boarding.
- Orders payoffs when applicable
Loan Servicing Support
- Audits and archives executed loan package
- Monitors and tracks commercial real estate insurance and property taxes, UCC Filings, balloon dates, periodic and annual reviews, ticklers, covenants and other necessary reporting as assigned.
- Assists with obtaining financials to develop renewal packages, following up with borrowers when items are missing or incomplete, and confirms receipt once all documents are received.
Member Service
- Assists with general loan, account, and member service inquiries.
- Assists in updating borrowers and other stakeholders on status of loan requests
Compliance
- Ensures the protection of the credit union’s interests in matters of adequate documentation and adherence to laws, rules and regulations, as well as the exercise of sound decisions.
- Ensures proper policies, procedures, and operating controls are followed.
- Maintains confidentiality
Other duties as assigned
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent verbal and written communication skills
- Strong organizational skills
- Detail Oriented
- Ability to think critically to apply knowledge to various situations
- Associates are required to maintain their personal financial affairs in such a manner that is befitting employment by a financial institution.
Apply Today!
A competitive salary and benefits package will be provided to successful candidates. If you like to work in a friendly, relaxed but fast-paced environment, this job may be for you! Please apply online at here.
Payment Program Director
Day Air Credit Union is seeking qualified candidates for a full-time Payment Program Director position.
The Payment Program Director will establish the Credit Union’s overall payment services strategy; provide strategic direction and oversight of all payments channels, including development of short-and long-term plans, development and execution of payments related roadmaps, monitoring of key metrics and oversight of all card and payment processes.
Responsibilities
Lead and direct all aspects of Payments
- Support and drive best practices in payments areas including Credit Cards, Debit Cards, ACH, Billpayer, P2P, A2A and emerging payment channels (e.g. real time payments).
- Manages third party relationships (e.g. brand, networks, core processor, card processor, Corporate One FCU, etc.) and internal relationships (e.g. marketing, retail operations, information technology, accounting, etc.).
- Serve as product/service champion for all payments related activities, including input/oversight of budget, monitoring key metrics, prioritization of work (what moves from backlog to production) and oversight of all card & payment processes.
- Ensures the Credit Union payment options are operating in a manner to support organizational growth, operating efficiency, and member service excellence in such a way as to best navigate competing organizational objectives (e.g. minimizing risk exposure vs. maximizing member service excellence).
- Oversee and review digital payment products and offerings; recommend new/existing product enhancements to executive management; ensure proper implementation of new and approved products and services.
- Keep abreast of trends and developments within banking and related industries, as well as economic and regulatory changes.
- Coordinate and deliver timely management reporting of payment activities, risks and trends.
- Develop executive level presentations on payments product/service priorities, strategies, impact and results.
- Oversee the cardholder dispute resolution, fraud mitigation and chargeback process with our card processor.
Compliance
- Understand compliance requirements for all payments channels and ensure that all payments related programs are compliant.
Supervise
- Provide direct reports with proper tools and authority to execute their assigned functions and develop skills of staff through goal-setting, coaching, problem resolution, delegation, training, and performance management.
Other duties as assigned
Qualifications
- A minimum of five years of similar or related experience or Bachelor’s degree in a business-related major preferred and/or management experience preferably in financial services.
- Prior experience working with credit card brands, i.e. Mastercard or Visa.
- ACH Accredited Professional (AAP) certification is preferred.
- Working knowledge of financial institutions’ overall policies and procedures and specifically the internal operating policies and procedures of the electronic payments function.
Apply Today!
A competitive salary and benefits package will be provided to successful candidates. If you like to work in a friendly, relaxed but fast-paced environment, this job may be for you! Please apply online at here.
Mortgage Loan Originator
Day Air Credit Union is seeking qualified candidates for a full-time Mortgage Loan Originator position. The Mortgage Loan Originator (MLO) will fulfil Day Air’s mission of enhancing members’ financial well-being by providing exceptional member service; and by working with internal and external referral partners to generate mortgage loan growth. A competitive salary and benefits package will be provided to successful candidates. If you like to work in a friendly, relaxed but fast-paced environment, this job may be for you! Please apply online at here.
Contact Center Specialist
Day Air Credit Union is currently seeking qualified candidates for full-time Contact Center Representative positions. Training is provided to assist you in learning about all of the products and services offered by Day Air. With this knowledge, you will help our Members via phone to enhance their financial well-being by offering appropriate products and services to meet Members’ needs, and conduct financial transactions. A high school diploma, prior customer service and/or sales experience, and the desire to help others are required for the position. A competitive salary and benefits package will be provided to successful candidates. If you like to work in a friendly, relaxed but fast-paced environment, this job may be for you! Please apply online at here.
Teller/Service Representative
Day Air Credit Union is currently seeking qualified candidates for full-time Teller/Service Representative positions. Training is provided to assist you in learning about all of the products and services offered by Day Air. With this knowledge, you will help our Members to enhance their financial well-being by offering appropriate products and services to meet Members’ needs, and conduct financial transactions. A high school diploma, prior customer service and/or sales experience, and the desire to help others are required for the position. A competitive salary and benefits package will be provided to successful candidates. If you like to work in a friendly, relaxed but fast-paced environment, this job may be for you! Please apply online at here.