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FRAUD ALERT: Day Air Credit Union is aware of an uptick in fraudulent text messages claiming to be from Day Air and asking for immediate action. Please be aware that these text messages are not from Day Air but are part of a scam affecting multiple financial institutions by a sophisticated group of perpetrators. Day Air’s data is secure; the information being used is in the public domain.

 These spoofing messages may appear to be from a Day Air number, but they are not. Do not click on any links in these text messages. Instead, call Day Air at 937-643-2160, and an associate will gladly assist you.

Please remember Day Air Credit Union will never call or text you and ask for personal information that we already have.

Learn more about staying safe from fraud and scams below.

Scammers never seem short on creative ways to trick you into giving them your private information, often without you realizing it until it’s too late. These usually come in the form of legitimate malicious links but are a sneaky attempt to get you to unknowingly give them sensitive information such as your passwords, bank logins, or social security number.

Keep yourself safe. Remember these rules:

– Never give out personal information unless you initiate the contact.
– Day Air will never call or text you and ask for your PIN, or Password.
– Do not open attachments or click on links if you did not request information.
– Never share a security verification code or Online Banking password.
– Monitor the activity on your accounts regularly.
– Keep information on your accounts current for proper identification purposes.

If anyone calls, emails, or texts you asking for your sensitive information, as listed above, do not engage with them. Call Day Air at 937-643-2160 right away.

At Day Air, we value our member’s safety and don’t want you to fall for one of these scams.

Below is information about current financial scams and tips on how to avoid them:


Phishing is a scam where you receive fraudulent e-mails or texts that seem to be from a known organization or company (Financial Institution, Amazon, Wal-Mart, etc.). They usually ask you to verify personal information such as your Social Security Number, credit card information, or passwords. After this, scammers will take that information and attempt to access your accounts, charge your credit cards, or even apply for new loans.

TIP: You should always contact a company based on information from their official website, do not go off information received via unsolicited links in e-mails or text messages.


Pharming is a cyberattack that typically comes in the form of a virus or malicious software that is installed on your computer. When you use the internet, the software will redirect to a fraudulent website without you realizing it. The scammer will try to capture any sensitive information you enter on that website.

TIP: Do not open attachments or click on links if you did not request information or do not recognize the sender.


More ways that Day Air can help you protect your personal information:
Card Controls
Easily turn your Day Air cards on/off and get alerts anytime it is used. Get Started.
Easily set up e-alerts for account activity. Get Started.
Day Air Transaction Alerts
Easily set up spending and transaction alerts. Get Started.
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