Important COVID-19 Updates.

Our latest news and updates to the COVID-19 public health situation.

Below are some of the changes Day Air is implementing to follow CDC guidelines and best practices. As a community partner, we want to do our part to take care of our associates and take care of our members.

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Impacted Services and Location Information

Effective until further notice, we will remain open to serve you by drive-thru, ATM and appointment only.  The bottom-line is this: Your money is safe and available to you; we are just temporarily shifting how we serve you.

Drive-Thru Access
We will make every effort possible to handle all of your financial needs at our drive-thru service locations listed below:

  • Kettering – 3501 Wilmington Pike, Kettering, OH 45429
  • Beavercreek – 2089 Dayton-Xenia Road, Beavercreek, OH 45434
  • Centerville – 9655 Dayton-Lebanon Pike, Centerville, OH 45458
  • Vandalia – 3434 York Commons Blvd, Dayton, OH 45414

Shared branching transactions may be limited.

Appointments

Our branch lobbies will be accessible by appointment only for special circumstances (including access to Safety Deposit Boxes). To schedule a branch appointment, call or text 937-643-2160 or complete this form.

Dayton VA and University of Dayton Branch Locations

Social distancing now in place at our VA Branch. The leadership at the Dayton VA medical center has requested that we continue to serve veterans and VA staff at our VA location, which does not have drive-thru service. The campus of the Dayton VA is already closed to the public; with this in mind we will continue to serve VA staff and veterans while limiting the number of members allowed in the branch at any one-time and cleaning the branch thoroughly between member visits.

Our University of Dayton Branch is currently closed until further notice. This closure is in alignment with the University of Dayton’s closure. Members who use this branch still have full access to their accounts via any of our digital offerings or by appointment and drive-thru at any of the four locations listed above.

Financial Assistance

We stand prepared to assist impacted members as needed. Should you encounter hardship as a result of the Coronavirus, please contact us and we will work with you to deliver the financial assistance you need to get through this unprecedented time.​

Here to Help Loan

We’re offering a personal loan to members experiencing COVID-19 related hardship. This loan features no interest for the first 30 days and no payments for the first 90 days***.

No Fee Skip-a-Payment Assistance

We’re waiving the skip-a-pay fee on all loans that are eligible for our skip-a-payment program*.

No Fee Credit Card Skip-a-Payment

To accomodate our members, all Day Air credit cards are also now eligible for skip-a-pay, at no charge*.

No Fee Home Equity Line of Credit Skip-a-Payment

In addition to consumer loans, home equity lines of credit are also eligible for skip-a-payment at absolutely no charge*.

Mortgage and Home Equity Payment Relief

If your mortgage or fixed-rate home equity is through Day Air you may be eligible for payment relief solutions.

Business Loan Relief

We know that businesses of nearly every size are financially impacted right now. Our business loans may be eligible for payment relief solutions.

90 Days No Payment

Refinance any consumer loan held elsewhere or refinance an existing Day Air loan for cash out and make no payments for 90 days**.

Additional Financial Assistance

Should you encounter hardship as a result of Coronavirus, please contact us and we will work with you to deliver the financial assistance you need.

*Complete Details
*By completing a Skip-A-Payment you are requesting Day Air Credit Union to advance the loan due date equal to one month’s payment. You understand that the current balance of the loan is extended by the amount of the payment skipped and that interest will continue to accrue on your loan balance throughout the deferred payment period, which may further extend the term of your loan. If there is more than one borrower on a loan, only one borrower is required to authorize a Skip-A-Payment request.
**Interest will accrue during 90-day deferment period. First payment must be made beginning in the 4th month, on the due date disclosed in the loan agreement. Certain restrictions apply. Subject to credit approval. Limited time offer. Insured By NCUA.
***All approved loans will receive fixed-rate of 7.50% APR. Interest rate will accrue followoing the first 30 days. Monthly payment on $2,000 loan at 7.50% APR for 18-month term would be $117.82. Subject to credit approval. Limited time offer. Insured By NCUA. APR = Annual Percentage Rate.

Safety and Soundness

Federally Insured by the NCUA
Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. The National Credit Union Administration, is a U.S. Government Agency.

Day Air’s strong financial position
At a time when there is so much uncertainty, you can rest assured in the strength and stability of Day Air.  Our net worth (capital position) is and will remain well-capitalized by industry standards.  We are currently holding abundant liquidity and enter this unknown period with lower than peer average loan delinquency.  In short, we are well-positioned to weather this storm and assist our members in whatever way necessary.

 

Accessing Your Account

As always, you can access your account through Day Air online banking, the Day Air App, and at our 30,000 ATM locations nationwide. We are also available by phone and text at 937-643-2160 and by chat at dayair.org from 9am-6pm, Monday-Friday, and 9am-1pm on Saturday.

Associate and Community Support

The following precautions are in place at all branch locations for the safety and well-being of our associates and community:

  • We have increased frequency in cleaning schedules with a focus on public areas, including handrails, door handles, cash machines and other high-touch common areas.
  • We have provided additional disinfectant wipes to staff and members.
  • We have posted visual signage throughout our facilities to encourage staff and members to wash hands thoroughly and disinfect workstations, along with verbal and email communication.
  • Ensuring that our staff are informed about COVID-19 and the Centers for Disease Control and Prevention’s (CDC) advice, and requesting that staff who aren’t feeling well stay home from work
  • We have business continuity plans in place for these situations and we are following the procedures. Critical systems and staff that are essential to our day-to-day operations are setup to operate remotely and securely in the event that our headquarters is closed.
  • Allowing back-office associates to work from home whenever possible
  • Postponing or canceling large associate gatherings and community events
  • Eliminating non-critical meetings

Protecting Your Money

Scammers are taking advantage of fears surrounding the Coronavirus. They’re setting up websites to sell bogus products, and using fake emails, texts, and social media posts as a ruse to take your money and get your personal information.