At Day Air Credit Union, the safety and security of your personal and financial information is our top priority. Recently, we’ve seen a significant increase in fraud attempts targeting our members. Scammers are pretending to be us and reaching out via phone, email, or text message in attempt to gain access to your personal information.
Please be aware that we will never contact you to ask for sensitive information, such as your Social Security Number, account number, passwords, or other personal details that we already have on file. If you ever receive such a request, it is not from us and should be treated as fraudulent.
Here are some important tips to help protect yourself:
1. Never share personal information over the phone, email, or text unless you are certain of the identity of the requester.
2. Be cautious of unsolicited communications claiming to be from Day Air Credit Union. If you are unsure, call us directly to verify.
3. Look for signs for phishing – such as misspellings or suspicious links in emails or texts.
4. Monitor your accounts regularly for any unusual activity. If you spot something suspicious, contact us immediately.
If you receive a suspicious communication, please report it to us immediately, and we will assist you in protecting your account and personal information. Call Day Air at 937-643-2160 right away.
Your vigilance helps us keep your account safe. Thank you for being a valued member of Day Air Credit Union!