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President’s Messagebillburke

Can you believe another year has come and gone?  Your Credit Union has been busy this past year growing and improving our product offerings and of course celebrating 70 years of service to our members and community.

Without you, our member-owners, Day Air Credit Union would not exist. I want to thank you for being an active member in your cooperatively owned institution.  I enjoy recounting stories from various members we have helped in the past year.  Some members received their very first home loan, others were given a small business loan to make their dreams come true.  Many members obtained a car loan, allowing them to get to work and back.  We’ve helped keep members away from predatory payday lenders by granting small dollar StretchPay loans.  We opened checking accounts for people turned away by banks.  Many members received financial counseling and advice on how to increase credit scores.  Others receive more sophisticated financial advice concerning wealth management and asset allocation.

Celebrating our 70th anniversary this past year led me to take a step back and see how far your Credit Union has come: from a small cigar box to a full-service cooperative with five area locations.  We have strived to provide you with exceptional service and want to go above and beyond expectations.  As a growing organization, we encourage your continued feedback.  Please let us know how we are doing or what products we can develop to meet your financial needs.

Looking forward, there are many great things on the horizon.  We are rolling out chip cards to our cardholders which will provide a higher level of security.  A remodel of the Wilmington Pike office is in the works and may begin this year.  We will be rolling out many new products and services such as new checking account options, electronic signatures, upgraded BillPayer and much more.

All activities on the part of your Credit Union are purpose driven. The mission of Day Air is to enhance member’s financial well-being. Your Credit Union tries its very best to do just that, day in and day out. All of you who are members of your Credit Union come together to represent the good within each of us; to help and serve each other and our community. To all of you, I wish a healthy and prosperous new year!

Thank you for your continued membership!